Report on ★★★ Sales/Customer Service For Technology Company
★★★ Sales/Customer Service For Technology Company
Position: Telephone Sales/Customer Service Representative (Full time)
Location: Redwood City
Brief Overview: We're a small internet based telephone headset retailer looking for an inside sales/customer service representative
Starting Salary: hourly ($18-$22) + commissions + medical benefits.
Responsibilities: The Customer Service/Sales Specialist is responsible for inbound phone calls, taking orders, providing product information, shipping inquiries, process returns, resolving various customer service related issues and questions. No cold calls.
- Must be computer, Internet and tech Savvy (we're an internet based company, selling electronic products)
- Must have knowledge of Microsoft Windows, Word, Excel, and Outlook, etc.
- Must have basic knowledge of office telephones and consumer electronics.
- Are willing, able and ready to learn our products (we have over 500)
- Courteous, helpful, and poised phone manner.
- Excellent customer service skills
- Must have Accurate and timely data entry skills
- Calm demeanor under pressure
- Proactive and highly organized--Attention to detail is a must!
- BA, BS, degree a plus
Do not apply if you don't have these qualifications
Email your resume (including salary history) and cover letter telling us why we should hire you to the link above or FAX to 650-361-8922.
No Phone calls Please.
For more information about our company and products visit us at www.HeadsetPlus.com