Report on 🎯** Tech Support ** (Westlake /360 @ The Bridge)

🎯** Tech Support ** (Westlake /360 @ The Bridge)

mindWireless offers customer support solutions to awesome clients around the world. We partner with some of the latest consumer technology products. We are growing and adding new members to our operations team, and are looking for people who are passionate about helping others, love the latest technology, and are eager to join a dynamic work environment. Experience with technology a plus!

Potential Shifts Include:
⢠7am - 4pm; 8am - 5pm; 9am - 6pm; 10am - 7pm
⢠Overnight 11pm - 8am

What you'll do:
⢠Support our client's customers via phone, email, chat, and social media
⢠Provide all aspects of support including tech support and customer service
⢠Become a client product and process expert
⢠You'll be helping to build a brand through engaging customer interactions

Who you are:
⢠Passionate about helping others
⢠Friendly, self-motivated, and a natural problem solver
⢠Outstanding written and verbal communication skills
⢠Embrace change and willing to adapt along with our clients
⢠Previous customer support (service or technical) experience is a plus but not required
⢠Basic computer proficiency (Zendesk, Help Scout, or CRM experience is a plus)

What we offer:
⢠Competitive salary
⢠Excellent benefits package including medical, dental, vision, 401(K), and more
⢠Our beautiful Austin offices overlooking Lake Austin
⢠Team events, company parties, and catered lunches

Interested? In your reply, please include the following:
1- Send us your resume
2 -Send us your salary requirement
3- Your desired shift

Come join our growing team!

Experience Requirements: 
Not requirements
Date posted:
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