Report on Concierge - Huntington Beach, CA

Concierge - Huntington Beach, CA

Concierge – Every day is an opportunity for you to deliver superior customer service. #WRK4UDR

UDR, Inc. and its affiliated companies are seeking a Concierge to join our team at The Residences at Pacific City, our BRAND NEW, luxury apartment community (516 homes) located in Huntington Beach, CA.

Key Qualifications:

  • Minimum one year experience as concierge and/or guest services in property management, hospitality or related field.
  • Minimum one year experience coordinating and promoting events.
  • Ability to positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment.
  • Strong organizational, presentation and communication skills, with high professionalism.
  • Proficient with MS Office and Outlook with competent general computer skills.

Essential Job Functions:

As a Concierge, you are the first point of contact, welcoming potential residents, residents, guests and visitors as they arrive to our community. You provide an overview of community information to those inquiries in support of the marketing and sales efforts as well as provide information about the local area. You orchestrate the flow of the lobby and manage the package center making sure every situation you handle ends with a smile. You are the communication center providing residents community communication daily, weekly, or monthly via the computer portal and postings. You are dedicated to fostering an on-going positive relationship with residents and you deliver exceptional customer service. You plan, promote and produce resident events and activities from charity donations and food drives to holiday celebrations, ensuring residents find value outside the walls of their apartment home. You network and build productive business relationships with top vendors, including dining, entertainment and transportation companies.

Career Development and Advancement: We offer ongoing education opportunities to support the skillset development of our employees. We have a proven culture of supporting the development and advancement of our employees' individual career goals and are proud to announce the promotion of 242 employees in 2018, that’s an average of 20 associates promoted per month! We believe our employees are the organization's most valuable asset. #WRK4UDR

Exceptional Benefits: We offer a comprehensive benefit package and discounts to live in our premier communities!

UDR, Inc., an S&P500 company, is one of the nation's largest owners and managers of residential apartment communities with a mission of offering remarkable apartment homes in the most desirable locations throughout the United States. Share your expertise, skill and commitment to excellence with us, and be a part of UDR's team. #WRK4UDR

Experience Requirements: 
Not requirements
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