Report on Director Of Front Office Denver Marriott Tech Center Denver, CO

Director Of Front Office Denver Marriott Tech Center Denver, CO

Description: 
14519BR

Req #:
14519BR
Why Us:

Marriott Denver Tech Center (DTC) is looking for a Director of Front Office to join our team. We invite you to come be part of the team as we transform the hotel that will certainly leave a lasting mark to a property that will impact this community for years to come.

At the heart of the Denver Tech Center, the Marriott DTC boasts 605 rooms and over 49,000 square feet of meeting and event space and has long been one of the leading transient and group hotels in the Denver Tech Center market.

We invite you to explore a career with Team DTC as we strive to be the employer of choice. Our vision - to be the best hotel in Denver - to be a place where associates want to work - where we create memorable experiences, and where we surpass owner expectations!!!

As part of Sage Hospitality's, we passionately strive to be the best and create excellence in everything we do. We are known amongst our staff, our owners, our guests and our communities as leaders in our field who are authentic, humble, innovative, and flexible operators driven to anticipate needs and exceed expectations.

Job Title:

Director of Front Office

Location Name:

Marriott Denver Tech Center

City:

Denver

EEO Statement:

We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Posting Overview:

The Front Office Manager is responsible for all front office functions and associates. Oversees Bell/Valet associates, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. Works with managers and associates to successfully execute all front office duties, ensure smooth and efficient guest arrival and departure process. Demonstrates excellent leadership, communication and team building skills with associates, peers and across departments.

Requirements:

Competencies

Dealing with Ambiguity

Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; can comfortably handle risk and uncertainty.

Composure

Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis.

Interpersonal Savvy

Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.

Building Effective Teams

Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Knowledge/Skills

Requires working knowledge of guest services and hotel services, policies or operations.

Must have high school graduate level mathematical aptitude; know standard cash handling procedures and knowledge of computerized cash register systems.

Must have vision ability to read written forms of communication and monochrome computer screen.

Excellent comprehension and literacy required to review correspondence, initiate reports, conduct training, etc.

Abilities
90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing, Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.
Education/Formal Training

High School diploma or equivalent

Experience

Minimum two years previous experience as a front desk supervisor or minimum of four years front office experience in hotel work.

Material/Equipment Used

Standard office equipment including but not limited to: telephone, copy machine, cash register, calculator, PC, fax machine, and PBX machine.

Environment

Work inside 95%Material/Equipment Used

Prolonged standing at indoor, thermostatically climate-controlled workstation.

Position Type:

Full Time - Regular

State:

CO

Address 1:
4900 S Syracuse Street

[see job description]

SHHJ0618

Founded in 1984, Sage Hospitality set out to be the best hotel owner and operator in the business. Through valued partnerships with internationally recognized hotel brands, Sage grew a portfolio focusing on running successful select and full service hotels.  And we’re on a mission to break new ground, and not just the dirt on our newest projects. We’re talking figuratively, progressively and aggressively breaking the mold of the hospitality industry. As one of the U.S’s top hospitality management, investment and development companies, Sage is on a fast trajectory of growth and performance. Building upon what we do best—establishing some of the best hotels and restaurants in the world.

Sage is looking for independent thinkers with their own entrepreneurial spirit. We’re not asking you to fit the mold, we’re hoping that you break it.  Risk takers and creative spirits are welcome.  Achieving personal and professional growth is one of our values at Sage Hospitality. We believe it’s not just about the work you do, but it’s about who you are. Interested?

u60.png   Denver, CO

u74.png   Denver Marriott Tech Center

u62.png   Posted on: 05/25/2019

Position Available: immediately

Work Permit: Applicants who do not already have legal permission to work in the location of this job will not be considered.

Management Position: Yes

14519BR

Req #:
14519BR
Why Us:

Marriott Denver Tech Center (DTC) is looking for a Director of Front Office to join our team. We invite you to come be part of the team as we transform the hotel that will certainly leave a lasting mark to a property that will impact this community for years to come.

At the heart of the Denver Tech Center, the Marriott DTC boasts 605 rooms and over 49,000 square feet of meeting and event space and has long been one of the leading transient and group hotels in the Denver Tech Center market.

We invite you to explore a career with Team DTC as we strive to be the employer of choice. Our vision - to be the best hotel in Denver - to be a place where associates want to work - where we create memorable experiences, and where we surpass owner expectations!!!

As part of Sage Hospitality's, we passionately strive to be the best and create excellence in everything we do. We are known amongst our staff, our owners, our guests and our communities as leaders in our field who are authentic, humble, innovative, and flexible operators driven to anticipate needs and exceed expectations.

Job Title:

Director of Front Office

Location Name:

Marriott Denver Tech Center

City:

Denver

EEO Statement:

We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Posting Overview:

The Front Office Manager is responsible for all front office functions and associates. Oversees Bell/Valet associates, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. Works with managers and associates to successfully execute all front office duties, ensure smooth and efficient guest arrival and departure process. Demonstrates excellent leadership, communication and team building skills with associates, peers and across departments.

Requirements:

Competencies

Dealing with Ambiguity

Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; can comfortably handle risk and uncertainty.

Composure

Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis.

Interpersonal Savvy

Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.

Building Effective Teams

Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Knowledge/Skills

Requires working knowledge of guest services and hotel services, policies or operations.

Must have high school graduate level mathematical aptitude; know standard cash handling procedures and knowledge of computerized cash register systems.

Must have vision ability to read written forms of communication and monochrome computer screen.

Excellent comprehension and literacy required to review correspondence, initiate reports, conduct training, etc.

Abilities
90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing, Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.
Education/Formal Training

High School diploma or equivalent

Experience

Minimum two years previous experience as a front desk supervisor or minimum of four years front office experience in hotel work.

Material/Equipment Used

Standard office equipment including but not limited to: telephone, copy machine, cash register, calculator, PC, fax machine, and PBX machine.

Environment

Work inside 95%Material/Equipment Used

Prolonged standing at indoor, thermostatically climate-controlled workstation.

Position Type:

Full Time - Regular

State:

CO

Address 1:
4900 S Syracuse Street

[see job description]

SHHJ0618

Founded in 1984, Sage Hospitality set out to be the best hotel owner and operator in the business. Through valued partnerships with internationally recognized hotel brands, Sage grew a portfolio focusing on running successful select and full service hotels.  And we’re on a mission to break new ground, and not just the dirt on our newest projects. We’re talking figuratively, progressively and aggressively breaking the mold of the hospitality industry. As one of the U.S’s top hospitality management, investment and development companies, Sage is on a fast trajectory of growth and performance. Building upon what we do best—establishing some of the best hotels and restaurants in the world.

Sage is looking for independent thinkers with their own entrepreneurial spirit. We’re not asking you to fit the mold, we’re hoping that you break it.  Risk takers and creative spirits are welcome.  Achieving personal and professional growth is one of our values at Sage Hospitality. We believe it’s not just about the work you do, but it’s about who you are. Interested?

Experience Requirements: 
Not requirements
Date posted:
2019-05-25
Job Id: 
7713890