Report on Front Desk Agent The Fairmont Washington, D.C. Washington, DC

Front Desk Agent The Fairmont Washington, D.C. Washington, DC

Description: 
Front Desk Agent

First impressions are everything! Your engaging smile and personality are the essence of a great Front Desk Agent. Fairmont Hotels & Resorts is a global hotel brand offering and experiences in places of unrivalled presence. As you personally greet our Guests and assist them throughout the day, you will be empowered to deliver on our mission of "Turning moments into memories for our guests."

Hotel Overview:

Located in Washington 's fashionable West End , Fairmont Washington, D.C. Georgetown surrounds you with comfort and luxury. The perfect hotel for either business or leisure travel, the Fairmont offers spacious guestrooms and the brilliant colors of nature found in the hotel's central garden courtyard, reflecting these tones throughout the property.

Summary of Responsibilities:
Reporting to the Director, Front Office and Assistant Front Office Manager(s), responsibilities and essential job functions include but are not limited to the following:

  • Consistently offer professional, friendly and engaging service.
  • Greet, check in and settle guest accounts while ensuring all service standards are followed
  • Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float
  • Handle guest requests, questions and concerns effectively and promptly
  • Promote a professional team environment
  • Follow department policies, procedures and service standards
  • Performs any and all other tasks assigned by management
  • Upholds the highest standard of internal and external customer service at all times

Welcome to a city that’s perpetually changing, yet timeless in its grandeur and elegance. And nowhere in the nation’s capital reflects this duality quite like Fairmont Washington, D.C., Georgetown.  We invite guests to experience our outstanding hospitality—and to enjoy our recent renovation, which has added a dazzling new ballroom and revitalized our lobby, bar and courtyard to emdiv the beauty of the region, from blossoming cherry trees to the striking grid pattern upon which D.C. is built. Located in Washington’s fashionable West End and adjacent to historic Georgetown, the Fairmont Washington, D.C. welcomes guests in capital style. With a sunlit urban courtyard that soothes the spirit, the Fairmont is the perfect hotel for business or leisure travel.

u60.png   Washington, DC

u74.png   The Fairmont Washington D.C.

u62.png   Posted on: 04/10/2019

Work Permit: Applicants who do not already have legal permission to work in the location of this job will not be considered.

Management Position: No

Front Desk Agent

First impressions are everything! Your engaging smile and personality are the essence of a great Front Desk Agent. Fairmont Hotels & Resorts is a global hotel brand offering and experiences in places of unrivalled presence. As you personally greet our Guests and assist them throughout the day, you will be empowered to deliver on our mission of "Turning moments into memories for our guests."

Hotel Overview:

Located in Washington 's fashionable West End , Fairmont Washington, D.C. Georgetown surrounds you with comfort and luxury. The perfect hotel for either business or leisure travel, the Fairmont offers spacious guestrooms and the brilliant colors of nature found in the hotel's central garden courtyard, reflecting these tones throughout the property.

Summary of Responsibilities:
Reporting to the Director, Front Office and Assistant Front Office Manager(s), responsibilities and essential job functions include but are not limited to the following:

  • Consistently offer professional, friendly and engaging service.
  • Greet, check in and settle guest accounts while ensuring all service standards are followed
  • Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float
  • Handle guest requests, questions and concerns effectively and promptly
  • Promote a professional team environment
  • Follow department policies, procedures and service standards
  • Performs any and all other tasks assigned by management
  • Upholds the highest standard of internal and external customer service at all times

Welcome to a city that’s perpetually changing, yet timeless in its grandeur and elegance. And nowhere in the nation’s capital reflects this duality quite like Fairmont Washington, D.C., Georgetown.  We invite guests to experience our outstanding hospitality—and to enjoy our recent renovation, which has added a dazzling new ballroom and revitalized our lobby, bar and courtyard to emdiv the beauty of the region, from blossoming cherry trees to the striking grid pattern upon which D.C. is built. Located in Washington’s fashionable West End and adjacent to historic Georgetown, the Fairmont Washington, D.C. welcomes guests in capital style. With a sunlit urban courtyard that soothes the spirit, the Fairmont is the perfect hotel for business or leisure travel.

Experience Requirements: 
Not requirements
Date posted:
2019-08-20
Job Id: 
7620921