Report on Front Desk Agent Renaissance Chicago North Shore Northbrook, IL

Front Desk Agent Renaissance Chicago North Shore Northbrook, IL

Description: 

We are the leader in the management of restaurants, hotels, and real estate. We also offer high quality and comprehensive accounting, payroll and financial reporting services to franchisees and other business owners. We pride ourselves in having outstanding employees who provide exceptional customer service to our customers and the communities we serve.

The Front Desk Agent will organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and distribute room keys. Process all guest requests and relay messages. Welcome and acknowledge all guests according to company standards; anticipate and address guests` service needs; assist individuals with disabilities; thank guests with genuine appreciation.

⢠          Prior cash handling experience necessary.

⢠          High School diploma or equivalent.

⢠          Ability to communicate effectively with the public and other Team Members.

⢠          Read, write and speak English fluently.

Outstanding among hotels in Northbrook, Illinois, the Renaissance Chicago North Shore Hotel is located in the esteemed North Shore area of Chicago. Recently awarded the prestigious AAA 4 Diamond award for the 8th year in a row, this luxury hotel is home to Ruth's Chris Steak House and located near many Fortune 500 companies, Northwestern University, world-class restaurants and great shopping malls. Enjoy easy access to attractions like the Chicago Botanic Gardens, Six Flags Great America and the Ravinia Music Festival. After your day’s adventures, experience one of the premier Northbrook luxury hotels where style and comfort are perfectly blended with service and convenience. Our meeting space and event venues are ideal for business meetings, weddings and Bar/Bat Mitzvahs with catering and professional event planning services uniquely tailored to your needs. And, all of our hotel’s 385 guest rooms, including the exclusive Club Level rooms, are designed with you in mind, making us "Uniquely Renaissance".

u60.png   Northbrook, IL

u74.png   Renaissance Chicago North Shore

u62.png   Posted on: 03/21/2019

Position Available: Immediately

Work Permit: Applicants who do not already have legal permission to work in the location of this job will not be considered.

Other: Medical, Dental, Vision, Paid Time Off, 401k, Free Lunch

Management Position: No

Entry Level: Yes

Hiring Contact: Michelle Washington

Contact Title: Associate Human Resources Manager

We are the leader in the management of restaurants, hotels, and real estate. We also offer high quality and comprehensive accounting, payroll and financial reporting services to franchisees and other business owners. We pride ourselves in having outstanding employees who provide exceptional customer service to our customers and the communities we serve.

The Front Desk Agent will organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and distribute room keys. Process all guest requests and relay messages. Welcome and acknowledge all guests according to company standards; anticipate and address guests` service needs; assist individuals with disabilities; thank guests with genuine appreciation.

⢠          Prior cash handling experience necessary.

⢠          High School diploma or equivalent.

⢠          Ability to communicate effectively with the public and other Team Members.

⢠          Read, write and speak English fluently.

Outstanding among hotels in Northbrook, Illinois, the Renaissance Chicago North Shore Hotel is located in the esteemed North Shore area of Chicago. Recently awarded the prestigious AAA 4 Diamond award for the 8th year in a row, this luxury hotel is home to Ruth's Chris Steak House and located near many Fortune 500 companies, Northwestern University, world-class restaurants and great shopping malls. Enjoy easy access to attractions like the Chicago Botanic Gardens, Six Flags Great America and the Ravinia Music Festival. After your day’s adventures, experience one of the premier Northbrook luxury hotels where style and comfort are perfectly blended with service and convenience. Our meeting space and event venues are ideal for business meetings, weddings and Bar/Bat Mitzvahs with catering and professional event planning services uniquely tailored to your needs. And, all of our hotel’s 385 guest rooms, including the exclusive Club Level rooms, are designed with you in mind, making us "Uniquely Renaissance".

Experience Requirements: 
Not requirements
Date posted:
2019-06-11
Job Id: 
7567006