Report on Night Auditor Atton Brickell Miami By Novotel Miami, FL

Night Auditor Atton Brickell Miami By Novotel Miami, FL

Description: 

Position Title: Night Auditor

Reports to: Front of the House Manager

Job Summary: Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements.  Provide information and assistance to all guests and visitors, perform concierge tasks, upsell services as much as possible, and serve as an ambassador to Atton by welcoming everyone with a genuine smile and caring attitude. Works overnight and oversees all activities in the hotel, assisting loss prevention and engineering with any quest need or requests. Runs and audits the assigned reports to close the day and turns them to management.

Essential Elements:

  • Performs the required system saves during the night audit shift to ensure a current back-up of the hotel files is available.
  • Posts and audits banquet checks in order of the banquet summary sheet.
  • Reconciles all Food and Beverage outlet postings.
  • Verifies front desk cashier work is balanced.
  • Performs an accurate bucket check of all in-house registration cards.
  • Ensures all guest accounts are accurately posted with room and tax.
  • Performs nightly IBM maintained by monitoring the file sizes and performing weekly and monthly reorgs.
  • Ensures the completion of all H.I.S. night audit functions.
  • Distributes all close day reports and morning reports to the appropriate departments.
  • Transmits accurate data to Management.
  • Prepares and distributes the Daily Report (Daily Business Summary DBS).

PHYSICAL ABILITIES

  1. Exert physical effort in transporting 25 pounds to guests or other hotel areas.
  2. Endure various physical movements throughout the work areas.
  3. Remain in stationary position for several minutes/hours throughout work shift.
  4. Satisfactorily communicate with guests, management and co-workers to their understanding.

SECONDARY JOB FUNCTIONS

  • Assist PBX with switchboard duties.
  • Assist with Reservations calls. Handle all Reservation calls after   5    m.; process, record and follow up any details relative to such.
  • Provide Concierge service.
  • Assist in other Front Desk areas as assigned.
  • Provide guest room tours.
  • Legibly document maintenance needs on work orders and submit to Manager.
  • Answers In-Room Dining guest calls and takes order as needed.
  • High school graduate or equivalent vocational training certificate.
  • Compute basic arithmetic.
  • Fluency in English both verbally and non-verbally.
  • Provide legible communication and directions.
  • Ability to:
  • Perform job functions with attention to detail, speed and accuracy.
  • Prioritize and organize.
  • Be a clear thinker, remaining calm and resolving problems using good judgement.
  • Follow directions thoroughly.
  • Understand guestâs service needs.
  • Work cohesively with co-workers as part of a team.
  • Work with minimal supervision.
  • Maintain confidentiality of guest information and pertinent hotel data.
  • Ability to input and access information in the property management system/computers/point of sales system.
  • Excellent phone & verbal communication skills.
  • Flexible schedule.

Atton Hotels was founded in 2000 in Santiago, Chile, with the mission to create a hotel chain that exceeds the needs of both business and leisure travelers. Atton’s philosophy was created based on hotels with excellent location, friendly and efficient services and competitive rates. Atton currently has eight hotels, in Santiago and Concepcion, Chile, Lima, Peru, and Bogota, Colombia with many more in the pipeline. We are proud of our Latin heritage and happy to open our first property in the “Capital of Latin American”, Miami!
At Atton, hoteliers are provided with designed benefits and recognition programs which express their importance to Atton and reward their efforts and passion.


• A Dollar a day parking
• No cost meal
• Uniforms
• Career opportunities and growth
• Recognition programs
• Learning and development programs
• Incentive programs at selected levels of the organization
• Paid holidays/vacation/sick days
• Medical, Vision and Dental Insurance
• Retirement plans 401K
• Hoteliers discounts and more

u60.png   Miami, FL

u74.png   Atton Brickell Miami by Novotel

u62.png   Posted on: 12/31/2018

Position Available: Immediately

Work Permit: Applicants who do not already have legal permission to work in the location of this job will not be considered.

Other: Competitive Pay, Vacation, Holiday Pay, Sick Time Benefits

Management Position: No

Hiring Contact: Celine Redonnet

Contact Title: Director of Human Resources

Phone: 7867253220

Fax: 7867253220

Address: 1500 SW First Avenue , Miami, FL, 33129, US

Email: credonnet@atton.com

Position Title: Night Auditor

Reports to: Front of the House Manager

Job Summary: Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements.  Provide information and assistance to all guests and visitors, perform concierge tasks, upsell services as much as possible, and serve as an ambassador to Atton by welcoming everyone with a genuine smile and caring attitude. Works overnight and oversees all activities in the hotel, assisting loss prevention and engineering with any quest need or requests. Runs and audits the assigned reports to close the day and turns them to management.

Essential Elements:

  • Performs the required system saves during the night audit shift to ensure a current back-up of the hotel files is available.
  • Posts and audits banquet checks in order of the banquet summary sheet.
  • Reconciles all Food and Beverage outlet postings.
  • Verifies front desk cashier work is balanced.
  • Performs an accurate bucket check of all in-house registration cards.
  • Ensures all guest accounts are accurately posted with room and tax.
  • Performs nightly IBM maintained by monitoring the file sizes and performing weekly and monthly reorgs.
  • Ensures the completion of all H.I.S. night audit functions.
  • Distributes all close day reports and morning reports to the appropriate departments.
  • Transmits accurate data to Management.
  • Prepares and distributes the Daily Report (Daily Business Summary DBS).

PHYSICAL ABILITIES

  1. Exert physical effort in transporting 25 pounds to guests or other hotel areas.
  2. Endure various physical movements throughout the work areas.
  3. Remain in stationary position for several minutes/hours throughout work shift.
  4. Satisfactorily communicate with guests, management and co-workers to their understanding.

SECONDARY JOB FUNCTIONS

  • Assist PBX with switchboard duties.
  • Assist with Reservations calls. Handle all Reservation calls after   5    m.; process, record and follow up any details relative to such.
  • Provide Concierge service.
  • Assist in other Front Desk areas as assigned.
  • Provide guest room tours.
  • Legibly document maintenance needs on work orders and submit to Manager.
  • Answers In-Room Dining guest calls and takes order as needed.
  • High school graduate or equivalent vocational training certificate.
  • Compute basic arithmetic.
  • Fluency in English both verbally and non-verbally.
  • Provide legible communication and directions.
  • Ability to:
  • Perform job functions with attention to detail, speed and accuracy.
  • Prioritize and organize.
  • Be a clear thinker, remaining calm and resolving problems using good judgement.
  • Follow directions thoroughly.
  • Understand guestâs service needs.
  • Work cohesively with co-workers as part of a team.
  • Work with minimal supervision.
  • Maintain confidentiality of guest information and pertinent hotel data.
  • Ability to input and access information in the property management system/computers/point of sales system.
  • Excellent phone & verbal communication skills.
  • Flexible schedule.

Atton Hotels was founded in 2000 in Santiago, Chile, with the mission to create a hotel chain that exceeds the needs of both business and leisure travelers. Atton’s philosophy was created based on hotels with excellent location, friendly and efficient services and competitive rates. Atton currently has eight hotels, in Santiago and Concepcion, Chile, Lima, Peru, and Bogota, Colombia with many more in the pipeline. We are proud of our Latin heritage and happy to open our first property in the “Capital of Latin American”, Miami!
At Atton, hoteliers are provided with designed benefits and recognition programs which express their importance to Atton and reward their efforts and passion.


• A Dollar a day parking
• No cost meal
• Uniforms
• Career opportunities and growth
• Recognition programs
• Learning and development programs
• Incentive programs at selected levels of the organization
• Paid holidays/vacation/sick days
• Medical, Vision and Dental Insurance
• Retirement plans 401K
• Hoteliers discounts and more

Experience Requirements: 
Not requirements
Date posted:
2019-04-23
Job Id: 
7297593