Report on Now Hiring E-commerce/ Customer Service Representatives!

Now Hiring E-commerce/ Customer Service Representatives!

Description: 
Troubleshooting with customers and resolve issues with the equipment purchased on line (E-Commerce)
Someone with mechanical skills is ideal
TRAINING AND REGULAR SUPPORT PROVIDED

Experience in any of the following areas:

· Customer Service / Sales

· Industrial / Warehouse / Inventory / Manufacturing / Production

· Retail / E-commerce

· Fitness / Health / Gym

· Social Media / Marketing

· Call / Contact Center

· Mechanical / Engineering / Repairs / DIY

· Transcription / Typing

Bilingual (any languages a big plus)

Job Duties/Responsibilities:
Present a positive and professional attitude towards the most difficult customers.

· Respond promptly and correctly to inquiries and requests.

· Resolve wide variety of problems from analysis through resolution.

· Utilize best methods and judgment to handle complex issues.

· Work diligently and independently throughout a set schedule.

· Communicate with customers through phone, email, chat, social media and text.

· Understand wide line of fitness equipment at technical, operational and sales levels.

· Operate in cross-department efforts with Marketing, Sales, Warehouse and Shipping.

· Keep thorough records of customer information and interactions.

· Remain flexible with shifting workflow, assignments and responsibilities.

· Communicate constantly with colleagues and management.

· Provide insight and suggestions to improve company processes.

· Create and edit spreadsheets, emails and reports.

· Learn from coaching and feedback while growing from mistakes.

Smart, energetic and upbeat personality.

· Patience, calm and confidence during difficult interactions.

· Excellent written and verbal communication in English.

· Creative problem solver and thinker.

· Ability to self-train from proper resources and support.

· Microsoft Office knowledge - Outlook, Excel and Word.

· Strong time-management from organization, multi-tasking, and prioritization skills.

· Bachelor’s degree.

· Must pass background check and drug test.

Hours and Shift:
Monday to Friday
8:30 am to 5:30 pm with OT as needed
Pay Rate:
$14 to $16 DOE

Requirements: Bring 2 government issued IDs, We also participate in E-Verify and Candidate must have 6 months of recent work experience

Application address: 15458 Valley Blvd, City of Industry, CA, 91745

Application Hours: Monday-Friday 8am-3pm
If you have any questions feel free to call our office at 626-363-7644

Visit our website: www.jobsource.com

KS-2882

Experience Requirements: 
Not requirements
Date posted:
2020-10-27
Job Id: 
8234037