Report on Now Hiring E-commerce/ Customer Service Representatives!
Now Hiring E-commerce/ Customer Service Representatives!
Someone with mechanical skills is ideal
TRAINING AND REGULAR SUPPORT PROVIDED
Experience in any of the following areas:
· Customer Service / Sales
· Industrial / Warehouse / Inventory / Manufacturing / Production
· Retail / E-commerce
· Fitness / Health / Gym
· Social Media / Marketing
· Call / Contact Center
· Mechanical / Engineering / Repairs / DIY
· Transcription / Typing
Bilingual (any languages a big plus)
Present a positive and professional attitude towards the most difficult customers.
· Respond promptly and correctly to inquiries and requests.
· Resolve wide variety of problems from analysis through resolution.
· Utilize best methods and judgment to handle complex issues.
· Work diligently and independently throughout a set schedule.
· Communicate with customers through phone, email, chat, social media and text.
· Understand wide line of fitness equipment at technical, operational and sales levels.
· Operate in cross-department efforts with Marketing, Sales, Warehouse and Shipping.
· Keep thorough records of customer information and interactions.
· Remain flexible with shifting workflow, assignments and responsibilities.
· Communicate constantly with colleagues and management.
· Provide insight and suggestions to improve company processes.
· Create and edit spreadsheets, emails and reports.
· Learn from coaching and feedback while growing from mistakes.
Smart, energetic and upbeat personality.
· Patience, calm and confidence during difficult interactions.
· Excellent written and verbal communication in English.
· Creative problem solver and thinker.
· Ability to self-train from proper resources and support.
· Microsoft Office knowledge - Outlook, Excel and Word.
· Strong time-management from organization, multi-tasking, and prioritization skills.
· Bachelor’s degree.
· Must pass background check and drug test.
Hours and Shift:
Monday to Friday
8:30 am to 5:30 pm with OT as needed
$14 to $16 DOE
Requirements: Bring 2 government issued IDs, We also participate in E-Verify and Candidate must have 6 months of recent work experience
Application address: 15458 Valley Blvd, City of Industry, CA, 91745
Application Hours: Monday-Friday 8am-3pm
If you have any questions feel free to call our office at 626-363-7644
Visit our website: www.jobsource.com